Check the service description, price and any cancellation conditions before confirming a payment. Save your payment reference and receipt.
For a duplicate payment, failed purchase or service issue, contact BouBor with your account details, payment reference, date and description of the problem. Do not send your full card number, PIN or OTP.
Requests are reviewed against the payment status, service already provided and applicable purchase terms. A refund is not automatic. Support will explain the outcome and any approved refund method and processing information. Purchases through an app store are also subject to that store's payment and refund process.
Questions? Contact our team.